Careers | Fashion Journal

The Retail Admin Coordinator is a pivotal support role within the Retail Operations team, responsible for managing administrative processes, maintaining operational documentation, supporting vendor coordination, and ensuring smooth execution of day-to-day retail office functions. This role enables consistent and accurate retail execution through BOH governance, procurement, logistics, and performance tracking.

• Support and organize monthly BOH meetings and monitor KPI reports.
• Coordinate and document monthly Store Manager meetings.
• Manage and review store price change communications and ensure accurate implementation.
• Order and maintain office supplies including stationery, kitchen essentials, and refreshments.
• Greet guests, coordinate vendor visits, accept deliveries, and manage invoice processing.
• Ensure shared office areas are clean and compliant (restock first aid kits, fire extinguisher tagging, etc.).
• Collect and distribute mail from the PO box twice a month.
• Prepare weekly sales reports and week-to-date sales summaries.
• Share merchandising performance reports with store managers and key leadership via internal channels.
• Provide administrative support to sales team by maintaining accurate and timely reporting.
• Calculate and track monthly RVPP commissions and quarterly Store Management Targets.
• Process and update incentive data, including approval of Burberry Dollars redemption forms and balance updates.
• Coordinate allocation of packaging and uniforms to stores across the market.
• Manage the ordering and monitoring of stationery and refreshments.
• Monitor OSL (Operational Service Logistics) deliveries and support issue resolution.
• Coordinate courier services for store transfers and stock rebalancing activities.
• Assist with customs clearance processes as needed.
• Manage invoice processing related to procurement, logistics, and vendors.
• Ensure accurate documentation and timely communication across relevant departments.

KEY SKILLS

• Diploma or Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Minimum 2 years of experience in a retail admin or operational support role.
• Strong organizational and time-management skills with excellent attention to detail.
• Proficient in Microsoft Office and familiar with reporting tools; experience with SAP or C4C is a plus.
• Strong communication skills and the ability to collaborate with internal and external partners.
• Adaptable, reliable, and solutions-oriented with a proactive mindset.

Apply via LinkedIn only, do not use the ‘apply now’ form below.

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